Spring Cleaning | Kerryn Simmons Coaching
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Kerryn Simmons Coaching Consent Based Marketing
Emails
At Kerryn Simmons Coaching we don't think it's reasonable to assume that you want information that you have not explicitly asked to receive. Here is how we approach our email lists.
C Word subscribers | If you opt in to receive blogs or the C word weekly newsletter or advanced notice of events you will receive those emails about once a week normally Wednesday for the C Word and Sundays for blogs. This is our highest contact list outside of our client list. You may of course unsubscribe at any time.
Challenge | If you sign up for a challenge you will receive emails about that challenge only. You will not be placed on the C Word subscriber list.
Waitlists | If you sign up for a waitlist you will receive emails about that specific waitlist only. You will not be placed on the C Word subscriber list.
Reach Out | If you send an email asking a question about Kerryn Simmons Coaching or Clear Space or anything to do with clearing, containing and cleaning your space Kerryn will respond if it's a coaching question and Jess will respond if it's an administrative question. Please note if Kerryn thinks the answer to your question may help others she will ask for your consent for a de-identified version of the question and response appearing on AskKerryn. You will not be placed on the C Word subscriber list, but we may occasionally reach out to you if we have an offer that we think might interest you (up to four times per year).
Clients | Client emails are used to send welcome packs, invoices, session notes, bespoke resources, answer questions, and to provide priority notice for events and in-person sessions. Clients are not automatically placed on the C Word subscriber list.
Email response times | We endeavour to respond as soon as possible to any enquiries. This is normally between client sessions or at the end of the day. We don't monitor or look at emails on Sundays or over Easter and Christmas breaks, those responses are automated.
Kerryn Simmons Coaching values compassion, kindness, respect, understanding, courage, integrity, wisdom, and transparency. Please let us know if we aren't meeting your expectations.
Clear Space Policies
Reservations
Clear Space | Inside and Out
Your nine sessions may be completed in a maximum of twelve weeks. We reserve twelve time slots for you and we do not double book any of those sessions.
Clear Space | Deep Dive
Your nine sessions may be completed in a maximum of twelve weeks. We reserve twelve time slots for you and we do not double book any of those sessions.
Rescheduling
Clear Space | Whole Home
Please give as much advanced notice as possible when you need to postpone or reschedule a session.
Clear Space | Worst Room
Please give as much advanced notice as possible when you need to postpone or reschedule a session.
Loyalty discounts
Clear Space
Our loyalty discounts never expire. If you have been a Clear Space program client and we offer you a discount it's yours for life and you can take us up on it anytime. Certain offers may be gifted to your friends and you may combine other special offers released through The C Word with your loyalty discount up to a maximum 20% off.
Guarantees
Clear Space
If your program includes a guarantee, I'll offer you a bonus session and if you still don't know the five steps I will refund your program fee, minus the 10% I donate to charity.
Nibble The Frog Policies
Reservations
Nibble The Frog
One to one sessions are scheduled and must be completed in a maximum of twelve weeks.
Group sessions are scheduled and recorded if you can't attend live.
Rescheduling
Nibble The Frog
Please give as much advanced notice as possible when you need reschedule a one to one session. Please note we cannot guarantee the same day and time for rescheduled sessions
Loyalty bonus
Nibble The Frog
All one to one session clients receive a three month complimentary group membership.
Guarantees
If your program or module includes a guarantee, I'll offer you a choice between:
- a bonus session plus a one year complimentary membership to the group coaching; or
- you may elect to receive a full refund of your program fee, minus any donations made to charity (normally 10% of your program fee).
UCFYL Policies
Reservations
UCFYL
One to one sessions are scheduled and must be completed in a maximum of twelve months.
Group sessions are scheduled and recorded if you can't attend live.
Rescheduling
UCFYL
Please give as much advanced notice as possible when you need reschedule a one to one session. Please note we cannot guarantee the same day and time for rescheduled sesisons
Loyalty bonus
UCFYL
All one to one session clients receive a complimentary group membership.
The C Word Network Policies
Subscribers
The C Word Newsletter subscribers | If you opt in to receive blogs or the C word weekly newsletter or advanced notice of events you will receive those emails about once a week normally Wednesday for the C Word and Sundays for blogs. This is our highest contact list outside of our client list. You may of course unsubscribe at any time. All The C Word Newsletters subscribers receive a 10% discount on Pick My Brain sessions.
The C Word YouTube subscribers | The channel is not monetised and affiliate links are not included for any products.
The C Word Podcast subscribers | The channel does not take any paid advertising or sponsorships.